Our programs are comprehensive and focus on results for the data controllers, our customers, compliance with regulation and most importantly, the data subject
Our Specialities
Winback & Reactivation Services
Customer winback remains one of the most underappreciated segments in almost every company’s marketing strategy.These customers loved your brand once, let us help you create sound strategy that invites those users back to remember what it was about your brand that attracted them in the first place.
Customer Retention
Customers tend to wander in markets where saturation has occurred. Understanding the differences between brand loyalty and promotional driven patronage will help retain more clients in highly competitive markets.Utilize our retention services to engage your customers, find out why they wander, and how you can help your brand build real loyalty through efforts other than those driven by incentive.
Customer Acquisitions
With programs dedicated to helping our customers improve their conversions of registered, non-funding users we can significantly improve your bottom line.It’s unlikely that you operate without competitors; every time a customer registers with you but doesn’t move on to become a paying customer you can assume they’ve taken their business elsewhere. Discover our conversion programs to improve customer acquisitions and your bottom line.
Customer Feedback
Ever wonder what your customer is thinking? You don’t have to anymore.Everyone appreciates a good listener. Let CES Communications help you build great channels of two-way communication with your clients that will keep them engaged and feeling valued because of your recognition of their needs.
Custom Integration & Consultancy
Prefer insourcing rather than outsourcing? We have a solution for that too.Are you interested in our services but don’t like the idea of outsourcing this part of your value chain? Let us work with you to build it internally and leave you with a program that provides lasting results that will benefit your organization for years to come.
VIP Management
Specialized, customized programs and processes for retention of top customers.Every business wants to have great clients but what if they go somewhere else? Let us show you how to improve your processes with your top customers giving them more of what they want so they continue to patronize your brand!
Our Core Values
Building Customer Engagement
Whether you seek to win-back previous customers or retain existing ones, CES Communications will bring the strategy that wins results.
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